Terms & Conditions

TERMS & CONDITIONS

  1. All prices are in Australian Dollars (AUD) unless otherwise stated
  2. Delivery times vary between 2-14 working days from confirmation of payment.  Should you need your products urgently please let us know and we will do our very best to get it out to you straight away.
  3. Organics for lily is registered for GST.  Our tea is exempt from GST, however our tea packs, tea bottles and accessories do attract GST.
  4. Orders cannot be cancelled once they have been dispatched.

 

REFUND POLICY

  1. Organics for lily offers a guarantee against defects created at the time of manufacture.  Goods will be exchanged if they are found to have manfanufacturing defects.
  2. Claims against our guarantee or breakage in transit must be brought to our attention within 14 days of receipt of purchase and must be submitted to organicsforlily@gmail.com with photographic evidence.   We will provide a replacement.
  3. Organics for lily handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.  Should you wish to return your order, please notify us with 14 days of purchase with a valid reason.  Organics for lily is not liable for any loss of an item being returned, therefore we recommend that you return it using registered mail.  If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased.  Unopened goods will be refunded in full minus original shipping costs.  Refunds will be processed promptly and payment made by the same method that you made payment.  Refund payments may take up to 7 business days to be received.  Refunds are made at the discretion of Organics for lily.

 

PRIVACY POLICY

At Organics for lily, we are committed to protecting your privacy as an online visitor to our website. Organics for lily respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth).  Organics for lily does not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party.  All information remains private and confidential.

 

SHIPPING

  1. Standard postage on orders under $100 is $10
  2. We offer free postage on all orders over $100
  3. We are currently working on offering international postage via our website, please contact us at organicsforlily@gmail.com with the items you are looking to purchase and your location so we can get back to you with a postage quote.
  4. Any orders placed over the weekend, will be processed on the next business day.
  5. Our parcels are sent via Fastway couriers or Australia Post

 

ABN: 62 498 606 960

Follow us @organicsforlily

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  • Are you or someone you know pregnant?  We have a beautiful pregnancy blend to support a health pregnancy.  A blend of lemon balm, lavender, nettle, rose petals, chamomile and withania.  This delicious blend is rich in a range of minerals and nutrients that help support a healthy pregnancy.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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  • If you are still after the prefect Mother’s Day gift check out our wonderful stockist @pookipoiga in Richmond VIC.  They have a fresh drop of OFL goodies plus an amazing range of beautiful ethically sourced gifts ❤️👏🏻 They also have click and collect and same day delivery (within 15km Melbs). Most small businesses like us are doing it tough so support the people who support us ❤️ we are so blessed to be part is such an amazing shop 🙏🏼 www.pookipoiga.com 💝

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  • What better way to say I love you to  your mum than with our Mums Test Tube Sampler. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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  • A perfect gift for mum

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  • Mother’s Day packs now available online 
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  • A perfect gift for mum @organicsforlily organic tea and @petalandpins beautiful pure linen tea towel 💝 
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  • Beautiful Mother’s Day boxes from @whatsinthatbox 💝

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  • Our limited edition Mothers Day Packs will be back online this weekend 💝🎁 #mothersday #gift #teabox #organic #organictea #organicsforlily #present #ilovemum #mumsrock #handmade #smallbusiness #handmadeau #naturopath #wellnesstea