Terms & Conditions

TERMS & CONDITIONS

  1. All prices are in Australian Dollars (AUD) unless otherwise stated
  2. Delivery times vary between 2-14 working days from confirmation of payment.  Should you need your products urgently please let us know and we will do our very best to get it out to you straight away.
  3. Organics for lily is registered for GST.  Our tea is exempt from GST, however our tea packs, tea bottles and accessories do attract GST.
  4. Orders cannot be cancelled once they have been dispatched.

 

REFUND POLICY

  1. Organics for lily offers a guarantee against defects created at the time of manufacture.  Goods will be exchanged if they are found to have manfanufacturing defects.
  2. Claims against our guarantee or breakage in transit must be brought to our attention within 14 days of receipt of purchase and must be submitted to organicsforlily@gmail.com with photographic evidence.   We will provide a replacement.
  3. Organics for lily handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.  Should you wish to return your order, please notify us with 14 days of purchase with a valid reason.  Organics for lily is not liable for any loss of an item being returned, therefore we recommend that you return it using registered mail.  If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased.  Unopened goods will be refunded in full minus original shipping costs.  Refunds will be processed promptly and payment made by the same method that you made payment.  Refund payments may take up to 7 business days to be received.  Refunds are made at the discretion of Organics for lily.

 

PRIVACY POLICY

At Organics for lily, we are committed to protecting your privacy as an online visitor to our website. Organics for lily respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth).  Organics for lily does not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party.  All information remains private and confidential.

 

SHIPPING

  1. Standard postage on orders under $100 is $10
  2. We offer free postage on all orders over $100
  3. We are currently working on offering international postage via our website, please contact us at organicsforlily@gmail.com with the items you are looking to purchase and your location so we can get back to you with a postage quote.
  4. Any orders placed over the weekend, will be processed on the next business day.
  5. Our parcels are sent via Fastway couriers or Australia Post

 

ABN: 62 498 606 960

Follow us @organicsforlily

  • This is just what we need to keep us feeling good while we work through all your orders.
⠀⠀⠀⠀⠀⠀⠀⠀⠀ #smoothiebowl  #wellness #wellbeing #naturopath #organic #handmadeau #smallbatch #nourish #brew #teaaddict #organicsforlily #teatime #herbaltea #greentea #wellnesstea #australiantea #teababe #smoothiebowl #vitamins #feelgood #nutritionist
  • Back in the office after holidays which were topped off with some gastro 👎🏼 Anyway we are feeling good, refreshed and ready for lots of exciting things in 2020 🤜🏼
⠀⠀⠀⠀⠀⠀⠀⠀⠀ #tea #tealover #tealife #wellness #wellbeing #naturopath #organic #handmadeau #smallbatch #nourish #brew #teaaddict #organicsforlily #teatime #herbaltea #greentea #wellnesstea #australiantea #nutritionist #herbalist #metime #teababe
  • We are still on holidays and will be back in the office on Wednesday 8th January.
#vacay #beach #holidays #family #organicsforlily #smallbusiness
  • Happy New Year Tea Lovers!  Thanks to all our wonderful customers and stockists for all your support in 2019. We are so excited to see where 2020 takes us.  We hope 2020 brings you all lots of good health, love and happiness ☕️
⠀⠀⠀⠀⠀⠀⠀⠀⠀ #tea #tealover #tealife #wellness #wellbeing #naturopath #organic #handmadeau #smallbatch #nourish #brew #teaaddict #organicsforlily #teatime #herbaltea #greentea #wellnesstea #australiantea #afternoontea #nutritionist #herbalist #metime #teababe
  • Rebalance me ice tea is perfect for this hot weather.  Brew tea with hot water, 1 teaspoon per cup.  Let steep for 10 minutes.  Allow to cool in the fridge then top up with cold water, ice and add some fresh strawberries or raspberries and a mint leave and enjoy... #icetea #summer #organicsforlily #smalbatchtea #wellnesstea #naturopath #tea #tealover #teatime #cooldown
  • Merry Christmas to all the tea lovers out there, we hope you have an amazing day with your loved ones and maybe even scored a bit of OFL goodness under the tree too. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
⠀⠀⠀⠀⠀⠀⠀⠀⠀
#christmas #gift #present #tea #tealover #tealife #wellness #wellbeing #naturopath #organic #handmadeau #smallbatch #nourish #brew #teaaddict #organicsforlily #teatime #herbaltea #greentea #wellnesstea #australiantea #metime #teababe
  • One of our popular Christmas gifts this year ❤️🎁🎅
⠀⠀⠀⠀⠀⠀⠀⠀⠀ #tea #tealover #tealife #wellness #wellbeing #naturopath #organic #handmadeau #smallbatch #nourish #brew #teaaddict #organicsforlily #teatime #herbaltea #greentea #wellnesstea #australiantea #teabag #christmas #present #gift
  • Saturday vibes 😋
 #teamworkmakesthedreamwork  #wellness #wellbeing #naturopath #organic #handmadeau #smallbatch #nourish #brew #teaaddict #organicsforlily #teatime #herbaltea #greentea #wellnesstea #australiantea #teababe #smoothiebowl #vitamins #feelgood #nutritionist
  • Loads of these have gone out across Australia to our selected stockists.  Check our website for your closest one ☕️🎁🎄
⠀⠀⠀⠀⠀⠀⠀⠀⠀ #tea #tealover #gift #present #christmas  #tea #teabottle #bpafree #icetea #hottea #glass #ecofriendly #organicsforlily #thermo #flask #reusuable #waronwaste #hydrate #nourish #travel #brewonthego  #teatime #environmentallyfriendly #bamboo #stainlesssteel #teatraveller
  • Holiday closure ☀️ 🌊 🏖 || We are heading down the beach for some much needed R&R and family time.  So our office will be closed from 20th December to 13th January.  All orders placed during this time will be dispatched once we return.
  • Still time@to@get your orders in time for Christmas. Last day for WA orders, so get in quick ☕️🎄🎁
⠀⠀⠀⠀⠀⠀⠀⠀⠀ #tea #tealover #tealife #wellness #wellbeing #naturopath #organic #handmadeau #smallbatch #nourish #brew #teaaddict #organicsforlily #teatime #herbaltea #greentea #wellnesstea #australiantea #teattube #christmas #gift #present #nutritionist #herbalist #metime #teababe
  • Chill out and have an ice Chai ☕️ 15 more sleeps until 🎄😱 how did that happen? ⠀⠀⠀⠀⠀⠀⠀⠀⠀
#icechai #icetea #relax #christmas #present #teajars #smallbatch #handmadeau #wellnesstea #ilovetea #organicsforlily #naturopath